How to contact support
There are three ways to get help:
- Live chat — the chat bubble at the bottom corner of every page. The assistant answers instantly from this knowledge base and can hand the conversation to a human.
- Support tickets — Dashboard → Support. Tickets are the right place for anything that needs access to your account: payments, activations, technical issues. You get an e-mail for every reply.
- Knowledge base — step-by-step guides for every service, searchable from the Support page.
When you write to us, include the service name, the domain and any error message you see — it saves a round of questions.
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