Moving a domain or hosting to another HostiGuard account

You can move a domain or a hosting plan from your account to another HostiGuard account yourself, without a registrar transfer and without reinstalling anything. Other services (SSL certificates, servers, e-mail plans and the rest) cannot be moved between accounts this way — contact support.

Before you start

• The receiving account must already exist. You enter its e-mail address or username.
• The service must have no unpaid invoice.
• Enough time must be left before the service expires: at least 30 days for hosting and 60 days for a domain. If less is left, renew it first.
• Your password is asked to confirm the request.

Moving a domain

1. Open Dashboard → Domains, open the domain and choose the Change owner tab.
2. Enter the recipient's e-mail or username and your password, then send.
3. The recipient gets a notification and an e-mail with an Accept button. They have 72 hours to accept or decline.
4. Until they accept, the domain stays in your account and you can cancel the request.

Moving hosting

1. Open Dashboard → Hosting, press Manage next to the plan and choose Change owner.
2. Enter the recipient's e-mail or username, the reason for the move (for example: you sold the website) and your password. The request shows Under review.
3. Our team reviews it and e-mails you the decision. If it is not approved, the e-mail gives the reason.
4. Once approved, press Transfer now. The new owner accepts from their dashboard or from the e-mail within 72 hours.

The website files, e-mail accounts and databases move with the hosting — nothing has to be reinstalled.

Good to know

• Invoices already paid stay in your account; future renewals are billed to the new owner.
• If you do not see Change owner, transfers are not available for your account — contact support.
• Team members can only start a transfer if you give them the Move domains or Move hosting permission (Team access).