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Orders, Invoices & Payments

How ordering works, paying invoices, payment methods, renewals, pending activations and refunds. · 9 articles

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How ordering works

Add services to the cart, check out, pay the invoice and the service is activated — automatically for most services.

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How to pay an invoice

Open the invoice, click Pay, and choose a payment method or your balance. Paid invoices activate the service.

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Accepted payment methods

Pay by card, PayPal, Amazon Pay, bank transfer or your account balance — the available options appear at checkout.

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Renewals and renewal invoices

Before a service expires a renewal invoice is created automatically; paying it extends the service from its current expiry date.

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Downloading invoices and receipts

Every invoice can be viewed, printed or saved as PDF from Dashboard → Invoices.

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Why is my service still pending?

A paid service is pending while it is being prepared; manual products are activated by our team, usually within a few hours.

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Refunds, cancellations and disputes

Ask for a refund through a ticket before opening a dispute with your bank; disputes freeze the account until resolved.

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Sharing an invoice with someone else

Create a public link so an accountant or colleague can view and pay an invoice without logging in.

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Sharing your cart

Send a link to your cart so someone else can review it or pay for it.

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