Tickets, the live chat assistant and where to find our policies. · 4 articles
Open a ticket from Dashboard → Support with the service and a clear description; replies arrive by e-mail and in the dashboard.
The chat bubble asks for your name, e-mail and phone, answers from this knowledge base instantly and can hand you over to a human.
Our terms of service, privacy policy, refund policy and reseller policy are linked in the footer of every page.
Transfers between HostiGuard accounts are done by our team through a support ticket from the current owner.
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