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Client Handbook

The complete guide for HostiGuard clients: from creating your account to ordering, paying, securing and managing every service — chapter by chapter. · 7 articles

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Chapter 1 — Getting started with HostiGuard

Create your account, confirm your e-mail, set language and currency and find your way around the dashboard.

visibility24 updateOct 09, 2026

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Chapter 2 — Securing your account

Password, e-mail, two-factor authentication (e-mail OTP, app, WhatsApp), sessions, access tokens and notifications.

visibility20 updateOct 09, 2026

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Chapter 3 — Ordering and paying

Cart, checkout, payment methods, invoices, sharing a cart or invoice, renewals, refunds and pending activations.

visibility12 updateOct 09, 2026

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Chapter 4 — Balance and wallet

Adding funds, paying with balance, earnings, withdrawals by bank transfer and reading your history.

visibility10 updateOct 09, 2026

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Chapter 5 — Managing your services

Domains, hosting, business e-mail, SSL, servers, cloud storage, proxies and the other services — where to manage each one.

visibility18 updateOct 09, 2026

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Chapter 6 — Support and live chat

Tickets, the live chat assistant, response times, abuse reports and where to find the policies.

visibility21 updateOct 09, 2026

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Chapter 7 — Reseller programme and referrals

Earn by reselling services under your brand or by referring new clients — how each programme works, with examples only.

visibility18 updateOct 09, 2026

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Your next chapter starts here.

Power your business with hosting built to grow.

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