Moving a domain or hosting to another HostiGuard account

A domain, hosting plan or any other service can be moved from one HostiGuard account to another without a registrar transfer or re-installation. For security this is done only by our team, on request of the current owner.

1. From the account that currently owns the service, open Dashboard → Tickets → New ticket (department: Support).
2. Give the service name (the domain name or the hosting / server ID) and the e-mail address of the receiving account. The receiving account must already exist and have a confirmed e-mail.
3. Our team may ask the receiver to confirm by replying to a message. Once both sides are verified, the service is moved; both accounts are notified.

Invoices already paid stay in the old account; future renewals are billed to the new one. Unpaid invoices must be settled before the move. Transfers are usually completed within one business day.