Updating your profile and password

shield_personAccount & Security schedule1 min read updateUpdated Oct 09, 2026 visibility18

Open Dashboard → Account settings.

  • Profile — name, company, phone number and e-mail. A new e-mail address receives a confirmation link before it becomes active.
  • Password — enter the current password and the new one twice. Use at least 8 characters with a mix of letters, numbers and symbols.
  • Avatar — upload a square image; it appears in the dashboard header and on tickets.

If you forgot your password, use Forgot password on the login page. A reset link is e-mailed to you and stays valid for a limited time.

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