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Search 101 help articles, chat with our assistant or open a support ticket — find your answer the way you prefer.

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Topics

Browse the help center by topic

Every topic lists its guides — the number shows how many articles it has.

Client HandbookThe complete guide for HostiGuard clients: from creating your account to ordering, paying, securing and managing every service — chapter by chapter.
7
Getting StartedCreate your account, find your way around the dashboard and learn how HostiGuard works.
5
Account & SecurityProfile, password, sign-in with an e-mail code, two-step verification, team access, business accounts and account deletion.
11
Orders, Invoices & PaymentsHow ordering works, paying invoices, payment methods, renewals, pending activations and refunds.
10
Balance & WalletAdd funds, pay with balance, transfer balance to another account, withdraw earnings and read the history.
4
DomainsRegistering, managing DNS, privacy, auto-renew, transfers and the Domain Market.
8
Web HostingChoosing a plan, cPanel access, adding domains, upgrades and activation times.
7
Business EmailBuying mailboxes on your own domain, creating accounts, webmail and mail-client settings.
6
SSL CertificatesCertificate types, ordering, installation on cPanel and renewal.
7
VPS, Dedicated & GPU ServersVPS plans, power controls, DDoS protection, GPU and dedicated servers.
4
Cloud StorageHostiGuard Drive cloud storage — the file manager, sharing, team spaces, the Trash and plan limits.
5
HostiGuard AppsHostiGuard Drive on the web and on Windows, HostiGuard Mail, the Download Center and the connector for Claude.
5

Before you open a ticket

These details help our team answer you faster.

  1. The service or domainWhich domain, hosting plan or server the problem is about.
  2. What happenedWhat you were doing and the exact error message you saw.
  3. A screenshotAttach a picture of the screen — it shows us the problem at a glance.
  4. What you already triedSo we do not ask you to repeat the same steps.

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